Customer Service

Care Instructions:

Gently rub dirt spot using a damp rag with leather cleaner or mild detergent. Let shoes dry after cleaning.

Payment Method:

ShooFoo accepts VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS by using PayPal online service.

Order Confirmations:

Website or email orders will receive an email confirmation from ShooFoo.

Sale Tax:

Sales tax is only charged for shipments within the State of Washington (sales tax 8.5%).

Shipping/Delivery:

• ShooFoo ships via United States Postal Service (USPS) Priority Mail® in the USA only.
• Shipping rates are $4.80 for one under $60 purchase.
• FREE shipping for orders of $60 and above.
• Deliveries generally take 3-4 business days.
• Shipping insurance is not offered at this time.
• Holidays may add an extra day to delivery times.

For other shipping methods and international shipping, please call us at 1-888-368-6248 or email us at info@shoofoo.com for more information.

Exchange/Return:

Refund within the first 30 days of purchasing date.

Please returns or exchanges to:

ShooFoo, Inc.
2318 Kempton Street SE
Olympia, WA 98501

Include the following information:

1. A copy of your receipt, original packing slip and your name, address & phone number.
2. A note stating your desire for exchange or credit.

Exchanges and returns are handled immediately.

Privacy and Security:

Privacy: ShooFoo is committed to protect the privacy of our valued customers. We never sell customer information to any other firms or individuals. We never send you promotional email(s) after the sale.

Security: ShooFoo utilizes Paypal's secure shopping cart technology so your information is protected (encrypted) from your computer to Paypal's hosting servers providing you with a safe shopping environment.